Privacy Policy
Introduction
1.1 Jaya Collective (referred to as "the Company," "we," "us," and "our")
respects the privacy of its users who access its website at www.maenaam.com (referred to as "the Website"). In this privacy policy, "you," "your," "yourself," and "user" refer to any natural or legal person who accesses or uses the Website, including customers, employees, service providers, vendors, suppliers, and manufacturers. If a natural person is representing a business entity, these terms also encompass the business entity.
1.2 The Company has developed this Privacy Policy to comply with applicable laws and inform you about the information we collect from you via the Website, how we collect it, how we may use it, and the measures we take to protect it.
1.3 The Company provides this Privacy Policy to:
a) Describe the type of data or information shared with or provided to the Company and collected by the Company from you.
b) Specify the purposes of collecting such data or information.
c) Detail the Company's information security practices and policies.
d) Outline the Company's policy on sharing or transferring your data or information with third parties.
1.4 Terms and expressions not defined in this Privacy Policy but defined in the Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules) will have the meanings assigned to them thereunder.
1.5 Please note that the term "Personal Information" includes "Sensitive Personal Data or Information (SPDI)" when appropriate and mandated under the IT Act and the SPDI Rules.
Collection of Information
2.1 The information provided to the Company by you or collected from you may consist of "Personal Information" and "Non-Personal Information."
2.2 "Personal Information" for the purposes of this Privacy Policy includes, but is not limited to:
a) Your user name and password.
b) Your name
c) Your address.
d) Your telephone number.
e) Your email address or other contact information.
f) Your date of birth.
g) Your gender.
h) Information about your transactions on the Website, including sales or purchase history.
i) Your financial information, such as bank account information or credit card, debit card, or other payment instrument details, including one-time passwords.
j) Internet protocol address.
k) Any other information provided during your registration process on the Website.
l) Identification code of your communication device used to access the Website or interact with the Company.
2.3 Such Personal Information may be collected through various methods, including making online purchases, participating in surveys or contests, contacting the Company's customer service, or posting user reviews on the Website.
2.4 We may receive Personal Information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the Website through a social media service or connect a service on the Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address, or friends list, and any information you have made public in connection with that social media service. When you access the Website or interact with the Company through social media services or connect any Website to social media services, you authorize the Company to collect, store, use, and retain such information and content in accordance with this Privacy Policy.
2.5 You represent that the Personal Information you provide to us is correct, current, and updated, and that you have all the rights, permissions, and consents to provide such information. Your provision of the data/information and the Company's subsequent storage, collection, usage, transfer, access, or processing of the same shall not violate any third-party agreements, laws, judgments, orders, or decrees.
Non-Personal Information:
2.6 The Company may also collect information other than Personal Information from you when you visit or use the Website. This Non-Personal Information may include:
a) Your geographic location.
b) Details of your telecom service provider or internet service provider.
c) The type of browser (Internet Explorer, Firefox, Opera, Google Chrome, etc.).
d) The operating system of your system or device and the website you last visited before accessing the Website.
e) The duration of your stay on the Website is stored in the session, along with the date and time of your access. Non-Personal Information is collected through various methods, such as the use of cookies.
Purpose and Usage of Personal Information
3.1 The Company does not disclose, transfer, trade, rent, or sell your Personal Information in any manner, except as specified herein or with your explicit consent.
3.2 Information provided by you is used for the following purposes:
a) Facilitate your use of the Website.
b) Respond to your inquiries, concerns, or requests for information about our services.
c) Provide information about the Company's services/products and send you information, materials, and offers.
d) Send you important information regarding the Website, changes to the Company's terms of service, and other policies.
e) Send you surveys and marketing communications.
f) Personalize your experience on our Website.
g) Complete and fulfill your purchase.
h) Administer product downloads.
i) Conduct internal reviews and data analysis for the Website.
j) Improve services, content, and advertising on the Website.
k) Handle employment-related processes.
l) Process payments to service providers, vendors, suppliers, and manufacturers.
m) Protect the integrity of the Website.
n) Comply with legal requirements and disclosures provided under Indian laws.
3.3 Your Information will be kept confidential, and we will take reasonable measures to safeguard it.
Cookies & Shared Objects
3.4 Cookies are alphanumeric identifiers placed on your computer's hard drive by our Website. We may use temporary or permanent cookies on your computer. We may also use cookies and/or shared objects to track and understand Website traffic. Cookies identify your computer to recognize you when you return. You can configure your browser to accept or reject cookies. If you turn cookies off, you may be prevented from using certain Website features.
Disclosure of Information
Advertising
4.1 The Company uses third parties to administer a limited set of advertisements on our Website and portals. During this process, your Personal Information is not disclosed. Aggregate profile information, such as user community, may be used to select advertising relevant to the user. Some banner ads may include an embedded pixel that does not associate with a cookie or other personal profile information but may return session connection information to help advertisers determine ad banner engagement. We do not disclose your Personal Information to third parties for marketing and advertising purposes.
Links to other third-party sites
4.2 The Website may provide third-party information and links to other websites not operated or controlled by the Company, including payment gateways or social
networking websites:
The Company is not responsible for any transmissions, content, or privacy practices of such third-party websites. Any user Information provided to such third-party websites shall be governed by the privacy policies of those websites. It is recommended that you review the privacy policy of such websites before using them.
Disclosure of Personal Information
4.3 We may disclose your Personal Information when required by law, regulation, legal obligation, or order under the law, or in response to a request from a law enforcement or governmental agency, judicial, quasi-judicial, or other statutory or constitutional authority to establish or exercise our legal rights or defend against legal claims.
4.4 We may disclose your Personal Information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:
- Enforce our terms or Privacy Policy.
- Respond to claims that an advertisement, posting, or other content violates the rights of a third party.
- Protect the rights, property, or personal safety of our users or the general public.
4.5 We may disclose your Personal Information to our service providers and third parties, as necessary, for managing your employment, processing your payroll and other compensations, managing employee benefits, tracking attendance, etc.
Security Practices and Procedures
5.1 The security of your Information is of utmost importance to the Company. We use reasonable security measures, at the minimum those mandated by applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us, and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and willfully negligent.
5.2 We may enter into agreements with third parties (inside or outside India) to store your Information. These third parties may have their own security standards to safeguard your information, and we will require such third parties to adopt reasonable security standards to protect your information/data.
5.3 Notwithstanding anything in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Information if such loss, damage, or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event beyond our reasonable control, including but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
5.4 In the event of any breach of your Personal Information, the Company will, without unreasonable delay, notify you by email or fax and take appropriate measures in compliance with applicable laws.
Miscellaneous
User Rights and Discretion
6.1 All Personal Information provided to the Company by you has been voluntarily provided. You have the right to withdraw your consent, change, or correct any information, as described in this Privacy Policy. Withdrawal of consent will not be retrospective and shall be applicable prospectively. If you do not provide your Personal Information or consent for its usage, or subsequently withdraw your consent, the Company reserves the right to discontinue services for which the Information was sought.
6.2 You can review, modify, add, correct, or update your Personal Information regularly. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
6.3 You may request the deletion of your personal information by contacting the Company, as described in clause 6.9 of this Privacy Policy. We will verify such requests before acting on them. Notwithstanding the foregoing, we reserve the right to retain your personal information in accordance with this Privacy Policy to the extent permitted by applicable laws. We may archive information for purposes like prevention, investigation, or identification of wrongdoing, to comply with legal obligations. We may also retain your data in anonymized form for analytical and research purposes, to the extent allowed by applicable laws.
6.4 The Company may, if you prefer, send direct advertisement mailers to you at the address provided by you. You can opt-out of direct mailers by clicking the unsubscribe link included in emails.
6.5 You may request the deletion of your personal information by contacting the Company through email. We will verify such requests before acting on them. Notwithstanding the foregoing, we reserve the right to retain your Personal Information in accordance with this Privacy Policy to the extent allowed by applicable laws. Subsequently, once the purpose for which your Personal Information was collected or could be used lawfully is over, we will either delete your personal information or de-identify it. We may archive information for purposes like prevention, investigation, or identification of wrongdoing, to comply with legal obligations. We may also retain your data in anonymized form for analytical and research purposes, to the extent allowed by applicable laws.
Important Disclaimer
6.5 While the Company provides full security and secrecy to your Personal Information, we urge you to be cautious when sharing your Personal Information with any third party claiming to be related to the Company via separate emails/phone calls, etc. The Company disclaims any and all liabilities toward any claims arising due to your own negligence or willful misconduct, and the Company takes no responsibility for the same.
Change in Privacy Policy
**6.6 This Privacy Policy may be amended/updated from time to time. Upon amending/updating the Privacy Policy, we will change the date above. We recommend that you regularly check this Privacy Policy to stay informed of any updates. Your continued use of the Website or provision of data or information thereafter implies your unconditional acceptance of such updates to this Privacy Policy.
Changes in Constitution
6.7 We may disclose or transfer some or all of your Personal Information to another business entity if we (or our assets) plan to merge with or be acquired by that business entity, or in cases of reorganization, amalgamation, or business restructuring. In such transactions, the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.
Further Acknowledgments
6.8 You hereby acknowledge and agree that this Privacy Policy:
a) Is clear and easily accessible and provides statements of the Company's policies and practices with respect to Information.
b) Provides for the various types of personal or sensitive personal data of information to be collected.
c) Provides for the purposes of collection and usage of the Information.
d) Provides for the disclosure of Information.
e) Provides for reasonable security practices and procedures.
Grievance Redressal
6.9 The Company respects your privacy. If you do not want to receive communications from mænaam.com or have any grievances to share, please report to:
Email: support@mænaam.com