Refund and Cancellation Policy

Returns Must be made within 7 business days from the delivery date of the product. For damaged products please contact support@maenaam.com with images attached.

1. Damaged or Defective Products:

- In the event of receiving a product that is damaged or defective, a full refund will be issued, and the cost of return shipping shall be borne by the seller.

- A quality check will be performed to assess the damage. In the event of no damage deemed by the seller, the return will not be valid.

- Returns must include the original tags and packaging.

2. Incorrect Size or Other Reasons:

- For instances involving incorrect size or reasons unrelated to product defects, customers are eligible for store credit or may request an exchange for the appropriate size.

- Customers are responsible for covering the return shipping costs in such cases.

- Returns must include the original tags and packaging

3. Exclusions:

Custom-made items are non-refundable unless they exhibit damage or are deemed irremediable through resizing procedures.

4. Cancellations:

- Orders cannot be canceled after placement. Exchanges are available for order-related issues. Contact customer support for assistance.

Please be advised that compensation for time expended is not within the purview of this policy. For any further inquiries or to seek assistance, kindly direct your communication to our designated customer support team at support@maenaam.com